FAQ

Q Who is Pritee Fashion?

A Pritee Fashion is an United Kingdom family-owned business. We are a High Quality store scouring products from distributors all around the world. We are known for wholesale prices on High Quality products.


Q Where are you based?

A We are based in Manchester, United Kingdom. 


Q How much do you charge for shipping and how long is delivery?

A Shipping is free on all orders. See our shipping and delivery page for more details.  https://priteefashion.com/delivery-information.html 


Q Can I come in and try on the clothes?

A We are an online store only, and regret there is no facility available for customers to try on garments. 


Q Are the prices of items negotiable?

A All our prices are set in our online Pritee Fashion store.  


Q The price of the item has changed?

A Prices are subject to change without notice.  


Q How do I pay for my item?

A Payment is instant via PayPal only. Please visit www.paypal.com 

to sign up if you do not have an existing PayPal account. Payment is charged to your PayPal account immediately and you will receive an email confirming your purchase from PriteeFashion. You will also receive an email confirming payment from PayPal We do not accept any other methods of payment in our Pritee Fashion store. 


Q What currencies do you accept for payment?

A All with PayPal.com


Q I don’t live in United Kingdom. Do you still ship to me?

A We ship the product within United Kingdom and worldwide.


Q When will my order be shipped?

A Orders placed generally ship within our delivery schedule, https://priteefashion.com/delivery-information.html

When you place and pay for an order you will receive an email confirmation with an estimated arrival date for your order.


Q How do I change or cancel my order?

A Please email our customer service team as soon as possible if you wish to change your order. 


Q How will I know when my order has shipped?

A You will receive a notification and shipping email,when your order has shipped. 

 

Q Do I need to sign for my parcel?

A Yes we do need a signature on delivery for all parcels. If you are not available at the time of delivery then your parcel will be taken to the nearest post office for collection. 


Q Can I return an item if it is faulty?

A Of course. See our returns page for more info and instructions. We will inspect the product and if we agree that it is faulty, we will send you a replacement at our cost. 


Q What if it doesn’t fit?

A We offer a no hassle 30 day return policy for all our items PLUS free shipping on applicable products! Please check the size charts that are provided thoroughly. We accept returns within 30 days of delivery on full price items that are unworn or unused. Items should be returned in their original packaging and where relevant with their hygiene strips in place. See our returns page for more details. 


Q How are refunds handled?

A All refunded payments will be sent back via the PayPal account that you had placed the order with, and should not take any longer than 1-2 business days. 


Q How do I contact you if I have a question?

A Should you have a question, please contact us by email. We value our customers and welcome any comments to help us improve the services we provide to you.


For online orders or general enquiries:

 Email: support@priteefashion.com